SebastianCharles Auctions – St. Paul, Minnesota

FAQ

Consigning with SebastianCharles:

 

What is a consignment? 

Consignment refers to an arrangement where you – the consignor – can bring items to sell via SebastianCharles Auctions. Your items are securely stored in our warehouse until they are sold via our online auction platform. 

 

Is it free to request an estimate online? 

Yes! SebastianCharles offers free estimates through our website. 

 

When can I submit my item for consignment? 

You are able to submit a consignment inquiry at any time through our website. We may not always be able to include consignment items in an immediate upcoming auction, but our Auctioneer will discuss timeframes, auction lots, and values before items are posted for auction. 

 

How long does it take to receive an estimate? 

Once the “sell with us” form is submitted, our auctioneer will respond within 1-3 business days. 

 

Is there a consignment fee? 

At SebastianCharles we pride ourselves for reasonable listing fees and consignment rates. We charge a commission on items sold as well as a $10 listing fee. 

 

Do I need to schedule a consignment appointment? 

Not necessarily. The first step in the consignment process is to visit the “Sell with Us” section of our website. Please submit the requested information and our auctioneer will reach out to discuss your items. Any in person appointments will be scheduled during this communication. 

 

When will I receive payment for my sold consignment items? 

Consignor checks will be sent out 2-3 weeks after auction close. 

 

How do I submit an item for consignment? 

Please visit the “Sell with Us” section of our website. Here you will find a video that walks you through the consignment process as well as the consignment form. Once the form is submitted, our auctioneer will evaluate your items and contact you within 1-3 days to discuss your items. 

 

Can I put a reserve on my consignment? 

Reserves can be made on items at the auctioneer’s discretion. 

 

What happens if my lots don’t sell? 

Any items that are not sold in auction are returned to the consignor. Other arrangements can be made with the auctioneer on a case-by-case basis. 

 

 

 

Bidding with SebastianCharles: 

 

How do I set up an account? 

Beneath every auction you will find a “Register Now” button. You will be prompted to complete the registration form; this form will ask for basic personal information as well as your credit card information. Once you have submitted your form, our auctioneer will assess your registration for approval. Once your registration is approved, you will be able to place pre-bids, bid in live auctions, and view auction results. 

 

Can I see the items/lots in person before a sale?

If you wish to view items before the sale is live, please call 612-280-1377 to schedule an appointment.

 

Who can I contact if I have a question about an item/lot?

If you have a question about a specific item or lot, please call 612-280-1377 to speak with our auctioneer, or email us at bid@sebastiancharles. 

 

What is pre-bidding? 

Pre-bidding refers to bids placed before the auction goes live. The pre-bidding period starts a couple of weeks before the auction date and all placed bids are considered when the live bidding starts. 

 

Do you accept phone bids?

Yes! Please call 612-280-1377 or email bid@sebastiancharles.com to register.

 

What is a buyer’s premium? 

A buyer’s premium refers to a percentage that is added to the hammer price on winning lots; this percentage is declared on each invoice. 

 

Post-Auction Questions: 

 

What are the next steps after winning a lot? 

Once the auction has closed, you will receive a payable invoice via email. You can pay online or call 612-280-1377 to pay over the phone. If you are local, or plan to be in the area, you may arrange payment and pickup by calling 612-280-1377 and scheduling an appointment. 

Please note:  invoices over $2000 must be paid via wire transfer, check, or Zelle. 

SebastianCharles will arrange shipping through our UPS affiliates. Please allow 2-3 weeks after auction close for items to ship. You will receive a separate shipping invoice at this time. 

 

Can a third party pick up my item(s) after sale? 

Please call 612-280-1377 to authorize a third party pickup.

 

Do I need to make an appointment to pick up my sale item(s)? 

Yes, please call 612-280-1377 or email bid@sebastiancharles.com to arrange a pickup time. 

 

Can SebastianCharles ship my items In-House? 

SebastianCharles is able to ship coins, jewelry, and sterling silver.

 

Can I pay over the phone? 

Yes! Please call 612-280-1377 and a member of our team can assist you with payment.