FAQ: How to Bid at SebastianCharles Auctions
1. How do I register to bid at a SebastianCharles Auction?
To bid, visit sebastiancharles.com and navigate to the “Auction” tab. Under each auction description, click “register now” and follow the prompts to enter your email, contact details, and credit card information. Once submitted, your registration will be reviewed and approved.
2. What happens after I register?
Once your registration is approved, you can view auction listings, place bids, and explore other auction-related information by selecting the “view catalog” button on the auction’s page.
3. Can I inspect items before bidding?
Yes, in-person inspections are available by appointment at our offices in St. Paul, Minnesota. Email us to arrange a time to view the items before the auction date.
4. How do I know if I’ve won an auction?
If you’ve won a lot, you will receive a payable invoice via email, which includes the buyer’s premium and applicable taxes.
5. What are my payment options if I win an auction?
The invoice will be sent to you after the auction, and you can follow the instructions provided for payment. Make sure to review it for the buyer’s premium and any applicable taxes.
6. How do I pick up or ship my items after winning?
Local pickup times are listed with each auction. If you need shipping, SebastianCharles offers in-house shipping for coins, jewelry, and sterling. Other items will be shipped through UPS affiliates. Shipping is typically arranged within three weeks of the auction’s close.
7. Is absentee bidding available before the auction?
Yes, you can leave absentee bids online during the pre-bidding period, which starts weeks before the auction date.
8. How does absentee bidding work during the live auction?
Absentee bids are merged with live auction bids from various platforms. When live bidding starts, all bids are combined, and the highest bid, whether absentee or live, wins.
9. How can I contact SebastianCharles with further questions?
You can reach us by email or call us at 612-280-1377 for any auction-related inquiries.